Support

Contact Us

For support, contact us at contact@willforge.ai.

We typically respond within 24-48 hours. When reaching out about an issue, please include your device model to help us assist you faster.

Frequently Asked Questions (FAQ)

How do I delete my data or account?

You can permanently delete all of your data directly within the app by navigating to: Profile → Delete My Account. For more information, please see our Data Deletion Policy.

Does Willforge work offline?

Willforge requires an active internet connection to communicate with the AI and securely back up your progress trees and tasks.

Troubleshooting

I'm not receiving daily reminders

If you're missing reminders to plan or focus:

• Make sure notifications are allowed. Go to your device's Settings → Notifications → Willforge and enable notifications.
• Ensure you have actively set a reminder time within your Willforge app profile settings.

My AI Coach isn't responding

If the AI seems unresponsive, check your internet connection and try restarting the app. If the problem persists for more than an hour, there may be a temporary outage with our AI provider—please contact us.

The assistant's voice sounds robotic or low-quality

Spoken replies use the voices installed on your phone, so voice quality depends on your device—not on Willforge. Most phones ship with a basic voice by default and hide the good ones behind a download:

• iPhone/iPad: Go to Settings → Accessibility → Spoken Content → Voices, pick your language, and download an Enhanced or Premium voice. Willforge will use it automatically.
• Android: Go to Settings → General management (or System) → Text-to-speech output, choose Speech Recognition & Synthesis from Google as the preferred engine, and install/update your language's voice data.

Calendar events aren't appearing (or won't open the app)

If you enabled "Sessions in my calendar" and don't see events, check that Willforge has calendar access in your device settings, and that the "Willforge" calendar is visible in your calendar app's calendar list. On Android, tapping the session link in an event's description opens the app; on iPhone the event's URL field does the same.